Training and Development Blog

Here are the latest pages and post at intelligentdialogue.com.

Latest Comments from our Latest Course

Here are the latest comments from our latest course.

"enjoyable, energetic and an in-depth look at how the language we use can create sales"

"very clear, changes thinking"

"great course, an excellent refresher and some excellent new information"

"excellent, information - great trainer - very engaging"

"really worthwhile - adapted to our business and what we do. Great stuff"

"worth it"

"helped phone based sales teams maximise their conversations. I have benefitted a lot from the information given and will now be able to do my job with confidence"

"very enjoyable, made simple and easy to follow - very good"

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In Tune With Motivation Training Materials

In Tune With Motivation: Practical Training Materials to Reinforce Key Messages - Motivate Customers To Buy from You

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In Tune Training Materials

In Tune Training Materials; training you can deliver; helping your people deliver better customer service

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Diane Banister Profile

Diane Banister, Managing Director of Intelligent Dialogue

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Phil Endacott Profile

Phil Endacott Profile; Phil has over 35 years of experience of working within Blue Chip companies and over half of this time in People Development.

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Alan Newbury Profile

Alan Newbury Profile; Alan is a confident and engaging communicator, who enables people to think differently about what they do.

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CRM Telemarketing

CRM Telemarketing, How a CRM system can help your telemarketing achieve results

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What is CRM and how can it help you?

What is CRM and How Can It Help You? A Guide To Understanding What CRM Can Do For Your Business.

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Effective Writing

Effective Writing; a key management skill, keeping your message clear and easy to understand

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Christmas 2012

It's that time of year where parents and teachers have the joy of the nativity play.

Whether it's Joseph high fiving a shepherd, Mary's shoes falling off, or Joseph leaning into the manger and declaring "it's a girl" they are always a treat, and so when we came across this you tune video - well, let's just say it's guaranteed to make you smile.

I hope this little girl grows up to be one that still sings her heart out.

Whatever your religion we hope you have a happy end to 2012 and that you are looking forward a healthy and successful 2013

What can we learn from the Olympics

What can we learn from the Olympics? Business lessons for organisations in harnessing the potential of people

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Effective Facilitation

Effective Facilitation, a whitepaper by Hank Williams, explores the skills involved in supporting working groups

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Real Return on Investment

Are you looking for training that delivers the outcomes you need and provides a good return on investment? Training which results in your team actually

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Call Handling Skills Training

Details of call handling skills training course to minimise complaints, call backs, call waiting time and improve cash flow, invoice queries, and customer experience.

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Effective Consultancy - Managing Entry

Effective Consultancy - Managing Entry explores the processes and skills involved in effectively managing the entry phase of the consultancy cycle

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