Phonetic Alphabet
Scroll down for the phonetic alphabet to ensure charlie lima alpha romeo india tango yankee on the phone
Using this tool routinely can really ensure that you are accurate and clear during your telephone calls. It's so easy to mistake a B for a P or an F for an S especially on mobile phones.
Recently we had spent what felt like hours dealing with a problem with an elderly relatives house insurance, just because the initial postcode was misheard over the telephone. That was not good for us as customers, and not good for the company who had to deal with extra calls, or good for the person on the end of the phone having to deal with our frustration.
So use the following to ensure clarity when taking spellings or postcodes. The following is the NATO version which is most commonly used, although European countries may have their own version. Click this link for the one to use with
French customers.
A Alpha
B Bravo
C Charlie
D Delta
E Echo
F Foxtrot
G Golf
H Hotel
I India
J Juliet
K Kilo
L Lima
M Mike
N November
O Oscar
P Papa
Q Quebec
R Romeo
S Sierra
T Tango
U Uniform
V Victor
W Whisky
X X-Ray
Y Yankee
Z Zulu
For French customers
Resource Centre
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