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Head of Contact Centre Recruitment  Not rated yet
Intelligent Dialogue have a long and successful history of delivering superlative development interventions for a variety of employee groups and levels ...

Sustainable results with tangible benefits  Not rated yet
Reynolds has worked with Intelligent Dialogue for over three years on projects such as Call Centre and Customer Services Training and Development to a ...

Recognising Opportunities.  Not rated yet
We worked with Intelligent Dialogue over a 3 year period firstly introducing the training modules to our 80+ Hire / Sales desk staff. The course not only ...

Importance of a consistant customer approach   Not rated yet
Priority -
To outline a range of consistant "givens" in order for our customers to have a reliable, simple and efficient sales interface.

With up ...

What the Development programme did for my Team  Not rated yet
The team was a mixture of sales reps both experienced and inexperienced and after the development programme the results were as follows:
It made them ...

New Tricks / Old Habits  Not rated yet
When my Company decided that we should all be given "telephone skills" training I initially thought,no not more time out of the office for my busy staff....

Reasons Why Customers Keep Buying  Not rated yet
With over 100 full time hire desk and field sales staff and a transient customer base, we had a huge task to keep contact with existing clients and of ...

Train to Gain  Not rated yet
We have worked with Intelligent Dialogue for quite a number of years across a number of projects and I`m pleased to say that they are as passionate about ...

What a development programme did for me.  Not rated yet
What is a development programme I asked myself, when I was told by my company they wanted me to take part in one. Who was this person who was going to ...

I asked "What's the point of a development programme?"  Not rated yet
When I was first told I was to be involved in a development programe I was quite sceptical, however on the introduction to the trainer and our initial ...

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