What's the difference between training and development?

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The difference between training and development can be summed up quite simply.

Training is delivered but participants and the companies paying for the training want development. They want to see the return on their investment of budget, time and energy.

Quite simply training is an event, a seminar, a course, an elearning course.

Development is a process which allows individuals to learn and apply their learning so that they grow their skills, confidence and expertise, equipping them to be more successful in their role.

Good training specialists craft training courses to ensure that not only is there good learning during the course, but that the learning is retained and applied in the work place. Powerpoint presentations alone won’t do that, and death by powerpoint certainly won't.

A participative, interactive, relevant training session helps to deliver sound action plans. Good training consultants recognise the importance of focusing on the needs of the group they are working with to ensure the course achieves its learning outcomes.

A development programme works differently.

It recognises that one size doesn't fit all and is a process designed to focus participants on their learning, the skills gaps they need to close. It can be made up of a combination of formal and informal training, activities and opportunities that help participants grow their talents and skills.

In a development programme, we will work with a group or team of people over a period of time, helping them to apply their new found skills into the workplace. We review what is working, as well as the areas participants have struggled with. This means that we often work the participant's live issues to help them further develop their approach, at a time when old habits are fighting hard to be recognised.

We also work with line managers and internal training teams or coaches to support and further develop skills so that we can help ensure the sustainability of the training initiative.

Development programmes can be particularly useful in developing :-

  • talent
  • managerial thinking, capacity and skill
  • commercial and business acumen
  • business development and growth practices, skills and approaches
  • call quality and customer experience

Learning & Development Resource Centre

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The difference between Training and Development

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And what training participants have to say about their learning outcomes.More

Making training live and breathe - Our article in Call Centre Europe

Coming on a training course?

Here's some information for participants to help them get the best out of their trainng and development. More

We're also delighted to distribute Hank William's Whitepapers on Training, Facilitation and Mentoring

effective training
effective mentoring
effective facilitation
effective consultancy
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mentoring framework
uk training

Why Us?

Find out more about our approach to training

Our clients and why they use us

And check out what participants say as well. More

Talk to us now for the most suitable training to meet your training and business needs.

Let us help you achieve your outcomes - call now on 00 44 (0) 845 450 0988 or 00 44 (0) 1793 855501

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