Business to business telemarketing

If you are going to contact your customers by phone do it well.

Most telemarketing calls are mediocre. You only need to do a few things well to set yourself apart from your competitors and make telemarketing a profitable activity.

Want to know more about how to make Proactive Outbound Calls That Strengthen Your Business?

Then sign up for our complimentary special report now.

Delivered to you over five weeks, this report contains many of the tried and tested practices which we usually only reveal on training courses. Packed full of tried and tested tips and ideas, we'll help to make sure what you do achieves the results you need it to.

This will only be available until the 31st December 2008, after that the information we are giving you now to help you achieve your targets will be in a book. So get your copy now.

Your special report will include

Part 1 - The Power of the Telephone
How you can use the convenience of the telephone to cost effectively contact customers and prospects

Part 2 - Successful Telephone Campaigns
It's all in the preparation. Avoid the traps that many fall into when making calls to customers. Don't just get on the phone, get on the phone with purpose, and enjoy the results.

Part 3 - What will I say?
How to have a conversation with customers, avoiding the pain of the hang ups, the rejection, and the insults. It's not just what you say but the way you say it. Find out how with Part 3

Part 4 - Staying strong - how your mindset can help you
Understand how your mindset can help you achieve more from the calls you make. With the confidence of doing the right things ( Part 1 - 3) you do more things right, and your results improve.

Part 5 - Getting past Gatekeepers
We've included this section because there is so much poor practice, and quite frankly bad advice in this area. Find out how the gatekeeper can be your friend.

Remember all of this is free, we want you to have the best chance to be successful in the current economic climate.

So sign up for your copy now.

This can end in tears.

When un-trained people are asked to speak to customers it can be painful for them and their customers.

It doesn't have to be this way.

The telephone offers a fast effective method of speaking to existing customers as well as hot, cold or warm leads. If it is part of a business development process, it can even generate new business.

Businesses that calculate out the cost per call of servicing their customers face to face recognise that with the increasing costs of transportation, and time spent on the road getting to calls, there has to be a more effective way of having human contact with their customer base.

Business to business telemarketing to less profitable customers, frees up account management activity to concentrate on managing, retaining and growing existing key accounts.

Business to business telemarketing can be a highly effective way of reaching more of your customers more frequently and enables clear targeted messages that bring you the results you need.

Resource Centre

How we can help you