b2b training and development
B2b training and development to gain new business, retain & grow your existing customer base
Training and development that understands the business to business market place in order to deliver the outcomes you require.
Tailored training and development programmes that are right for your customers, your products and services and your people.
Training includes
Inside sales
Use this resource to help achieve targets and strengthen relationships
Inbound sales skills
Make the most of the inbound call to increase customer spend and strengthen the relationship
Complaint handling skills
Retain customers when things don't go to plan
Customer service training
Improve your customer service function to free up your account managers into proactive sales rather than customer service issues
Credit control skills
Reduce debtor days and improve cashflow
Telemarketing skills
Generate new or additional business with your proactive telephone contact with customers
Telephone account management skills
Meaningful proactive contact with customers that cost effectively delivers business results
B2b sales training courses include
Sales team training
For your external and inside sales people
Managing a sales territory
Organising calling cycles so that maximum time is spent in front of the right customers
Sales negotiation skills
By phone or face to face
Protecting price and profits
Sales presentation skills
Develop the confidence to present your solution to win the sale
Call us now on 0845 450 0988 to discuss your business development needs and to explore whether training and development can help you achieve the outcomes you require.
What our clients say about us
The intelligent dialogue approach to training and development
What a participant in our training can expect
Request a call
Other training course
Resource Centre
The difference between training and development
Business to business telemarketing
Five part report to help with your proactive outbound calls
Achieving targets
Sales tips
Inbound sales tips
Finding motivation
Customer service tips
How to retain customers
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